Ilan and I talk to many customers every day; and as they will testify, I like to make sure that everything is understood. I always try to give my best advice based on over 20 years in the business of creating fire bowls and seeing the end results.
Every once in a while we have a funny story that has a lesson that we can all learn from. So here it goes... we’ll try to share these short and sweet snippets with you, as they happen.
A customer, who will forever remain nameless, covered his fire bowl with our custom made fire bowl cover when the bowl was still hot - needless to say, the marine fabric was damaged. When he came to pick up a new cover, he told me that he was surprised that the cover was not fire resistant. He almost managed to keep a straight face, I couldn’t, I started to laugh… and he joined in.
I did add another common sense warning though: Make sure that the fire bowl, glass, and burner are completely cool - the glass might be cool to touch, but the metal burner beneath the glass may still be hot… always wait at least 10 minutes before covering your bowl.
Sign up for our newsletter
Stay in touch to learn about new products.